Total Business Solutions from Profile...

WELCOME to The Profile Group of companies. No matter what line of business you are in, with increasingly demanding and global marketplaces, you will need effective business management and IT systems to enable you to remain competitive and profitable. Profile can help you. We provide hardware, software, networking, consultancy, training, maintenance and support services of the highest quality, which will constitute a total business solution for your organisation...

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As you would expect, with such a large customer base, Profile has worked with companies in a wide range of industries and has provided many of them with total business solutions specifically designed for those particular industries. Sometimes these solutions are based upon ready-made software, often customised for the individual company, sometimes involving complete systems or sub systems.

Whatever your market sector, it is likely that we have more than one solution to put forward to you for your consideration. You will see elsewhere the details of the software brands that we install for our customers and below we list just some of the industries in which Profile has specialists, expertise, experience and solutions.

  • Distribution

    Distributors have to balance increasing customer demands, competitive pressures, and the accelerating spread of manufacturers across the globe. Tighter margins and the unsustainable costs of excess inventory make cost control and efficiency crucial, especially for small to mid-sized companies that can't afford to make mistakes.

    Yet many distributors accept the manual processes, delayed information, warehouse confusion, intuition-based purchasing, inventory errors, and decreasing profits that force them to fight for survival. Whether they move consumer or industrial products, distribution companies that want to thrive in a competitive environment and capture new opportunities will benefit significantly from an integrated, end-to-end business management system.

    For companies in the distribution sector, the priorities are speed and management of procurement, stock, pricing and customer order control. Telesales, bar coding, despatch and multi-location stock holdings are key elements. This is perhaps Profile's area of maximum experience and we can provide the comprehensive business management system to help. At Profile we supply, implement and support market-leading supply chain and ERP solutions, including those from Pegasus, Sage and Microsoft; each with their own advantages depending upon the size and processes and needs of your business. Please contact us to discuss your requirements.

  • Manufacturing

    In today's global and highly competitive market efficient manufacturing practises are vital for manufacturing companies. The ability to respond quickly to your customer's rapidly changing demands could be the difference between you and your competitors.

    Discrete, process and mixed-mode manufacturers face many challenges in the management of raw materials, production processes, and regulatory compliance. Successfully meeting these challenges is critical to profitability and growth. Unfortunately, many manufacturers are limited by business management solutions that do not provide the tools they want and need. The solutions are often designed with isolated and limited production management applications that don’t interface well with corporate systems and data, or they are designed for discrete manufacturing only.

    The right manufacturing system with all the tools needed to manage a company's individual management and processing needs is vital. At Profile we supply, implement and support market-leading manufacturing solutions for discrete, process and mixed mode manufacturers. The solutions we provide, including those from Pegasus, Sage and Microsoft; each with their own advantages depending upon the size and processes of your business. Please contact us to discuss your requirements.

  • Construction

    Successful construction companies must juggle a complex collection of resources, trading partners, management processes, and regulatory requirements to meet customer demands. In today's rapidly changing and increasingly complex marketplace, small and midsize construction companies often find themselves responding to the latest crisis and barely keeping up with growth, sometimes at the expense of healthy profits. For the perceptive builder, however, the same challenges can translate into opportunities. Get ahead of change and competitors by streamlining processes, better understanding and controlling costs, and providing more accurate and timely information wherever it is needed by the many participants in your building projects.

    Small and midsize construction companies face a number of unique industry challenges. There's not much you can do about circumstances such as the cyclical nature of the industry, other than learn to manage through the cycles. But many of these challenges can be better met with effective use of information technology designed to help you gain the kind of insight your industry demands for decision-making, streamlining processes, and managing costs.

    Organisations in the construction industry need to deliver construction projects on time and on budget. They need to be able to manage their contracts effectively and flexibly, handling payments from customers, manage retentions, handle the special VAT and taxation arrangements for sub-contractors to meet the demands of the legislation of CIS operations. Analysis and reporting should be state of the art and comprehensive. Profile has significant experience in implementing systems of this type. We know the environment well and the pitfalls to be aware of. We have several products and special software, both standard and bespoke, including those from Pegasus, Sage and Microsoft; each with their own advantages depending upon the size and processes of your business. Please contact us to discuss your requirements.

  • Retail

    Success in sales used to be possible by providing the right product at the right time. However, trends such as self-service, internet shopping and fee based services are challenging small and medium sized businesses to think in new ways about their business, their relationships, and the value they get from their supply chain.

    For the smart retailer, these changes and challenges are creating opportunities to increase profits and grow their businesses. To take advantage of these opportunities, companies need to be able to adapt and respond quickly to the rapidly changing demands of their customers, industry and suppliers without increasing costs.

    Profile has a great number of customers in the retail sector, ranging from small outlets to large, multi-outlet and multi-product superstores. We have consultants that are very familiar with the special challenges of retail trading; Colour, size, labelling, bar coding, special cash and VAT considerations, specialised reporting etc. We can implement standard and bespoke solutions, including those from Pegasus, Sage and Microsoft, for you, fully integrated with back office system with sophisticated reporting and intelligence tools. We also supply hardware such as tills, printers and the other essential EPOS equipment. Please contact us to discuss your requirements.

  • Wholesale

    Wholesalers occupy a middle position in the supply chain between manufacturers and secondary distributors or retailers for a wide range of durable, non-durable, industrial, and consumer products. This position creates particularly unique challenges to profitability. In a competitive global marketplace, where supply networks are becoming increasingly complex and customers demand more choice, faster fulfilment, and lower prices, wholesalers often find themselves pressured from both sides.

    As a result, many struggle to meet their customer's needs and remain profitable. To compete in this pressured supply chain position, a wholesaler must control already tight margins by increasing efficiency and eliminating waste. Yet many find they are hindered by manual or disjointed processes, over stocking, information delays and information that is hidden or unavailable.

    Technology can help by integrating processes, streamlining information flows, and providing easy access to the information required for operational improvement and confident decision-making.

    Wholesalers need flexible and responsive systems, often multi warehouse. They need to handle the ordering speedily and securely, often using bar coding and advanced shipping techniques. Often running trade counters, complete with EPOS. Purchasing, stocking and sales are often handled in diverse units, such as weight, length, pack etc. Tracking margins on sales becomes vital, as margins, in volume businesses, are critical.

    Profile has a number of products addressing the requirements of this sector and we supply, implement and support market-leading supply chain and ERP solutions, including those from Pegasus, Sage and Microsoft; each with their own advantages depending upon the size and processes and needs of your business. Please contact us to discuss your requirements.

  • Professional Services

    Professional Service companies which involve specialised knowledge, skills, education, labor and judgment that is mostly mental or intellectual in nature face many unique challenges in their businesses. There are increasing demands for financial accountability and regulatory compliance, increased price pressure on bids, pricing tied to performance and the need for project reuse to drive profitability. Other challenges like increasingly geographically dispersed teams and increasing reliance on subcontracting all add complexity to project management and accounting.

    Professional Service organisations need to be able to improve project engagement and resource efficiency to reduce costs and improve margins while still maintaining customer satisfaction.

    The right management system can help. At Profile we supply, implement and support market-leading solutions, including those from Pegasus, Sage and Microsoft; each with their own advantages depending upon the size and processes of your business. Profile has particular expertise in providing services to this market, by way of standard and bespoke software. We have implemented a large number of such systems, for engineering firms, recruitment agencies, housing associations, hospitality and conferencing. Please contact us to discuss your requirements.

  • E-Commerce

    Advances in technology are rapidly evolving the rules of business; enabling lower cost based business and increasingly integrated and automated methods of communication. It does not matter what industry you are in, or the makeup of your customers, you need to find innovative and cost effective ways to compete.

    Many companies are turning to and utilising the internet and e-commerce portals to operate all or part of their business to gain a competitive advantages. Other companies are taking advantage of new technologies to create completely integrated IT-infrastructures. These solutions not only integrate internal communications and systems but also enable companies to communicate and integrate their systems with those of their customer and suppliers.

    Virtually all of our customers have a website, if only for advertising and information dissemination. But, more and more are using websites to enable customers to place orders for goods. Typically, these orders are validated and posted directly into the sales order processing function, thus speeding the whole process, cutting costs and reducing errors. The right business partner can help you to identify or develop the solutions that are right for your company. At Profile we design, supply, implement and support market-leading solutions, with specialists in Web consultancy, design and implementation to help you achieve business growth in this important area.

Profile has the experience and expertise to provide a total business solution that meets your demands and works to the best of its ability. We have commitment and dedication to providing the very best service to all of our customers. From scoping to installation, training and support, our award-winning SystemCare team are here for you every step of the way. You will benefit from the guidance of a dedicated, professional Account Manager with a personal understanding of your business operations and procedures, to ensure you are getting the most business value out of your solution.

  • SystemCare Support 

    Our award-winning support services are designed to protect both your business software application and network infrastructure. Our aim is to work as your partner to provide you with a reliable, secure, business solution. We provide excellent customer service & support, whilst providing you with effective advice so that you can get the most business value out of your IT solution. 

    “Profile are our life line, they are a company who lead us, rather than us having to ask what we need to do. We have total confidence in each other, it’s like the Profile team are members of our staff” – Angela Hunt, B&M Care Homes  

    As a one-stop-shop for hardware and software support, there is always a knowledgeable, accredited consultant on hand to provide high quality support. An accurate and personal understanding of your business means we can create an emergency response plan, so you can rest assured your business and customers are safe.  Our support contracts are flexible and proactive, meaning we aim to prevent a problem before it slows you down. 

    Get total peace of mind with the Profile SystemCare team. Our telephone lines are open from 9:00am to 5:30pm Monday to Friday, with the option to have your system monitored 24 hours a day, 7 days a week with Proactive Monitoring.

  • Software Development

    We recognise that on some occasions a standard application does not quite meet your business’ unique processes. Profile has a specialist in-house software development team who can design, build, develop and support bespoke enhancements, personal to your individual business requirements. Our bespoke also includes an Annual Maintenance Agreement, which allows your enhancements to securely grow with the latest technological advancements. 

    Our development team understand and manage existing enhancements which can integrate with our current ERP software. Profile can work closely with you to achieve a total business solution which meets your business objectives and processes. 

  • Account Management 

    We believe that an essential element in delivering excellent support and service is through our proactive relationship with our customers. Our dedicated Account Management team have first-hand knowledge and experience in discussing, designing and proposing a range of IT solutions suitable for your specific business requirements. As a Profile customer, your personal Account Manager will visit your site regularly to discuss your business developments and provide key updates on technological advancements that could benefit you.

  • Training & Consultancy

    In order to future-proof your business, it is essential to keep up-to-date with the latest technological advances. Whether you’re implementing new software, infrastructure, or have had a member of staff join your team, our expert consultants can provide you with the training and information you need to maximise the results of your business solution.

    A consultative review of your network can determine whether your system is coping with the demands of your business, as well as recommending changes to enhance the efficiency of your business
  • Installation and Project Management

    Over the years we have developed an implementation methodology that reduces the installation time required for a project, without compromising the necessary disciplines and controls. This means lower costs, reduced downtime and a quick return of investment. 

    Detailed scoping, accurate planning and ongoing project management, means we can ensure a timely delivery and minimise any risk to your crucial operations. With your own dedicated Project Manager, our projects can be flexible and personal to your requirements to provide a successful implementation.

  • Managed Services 

    The days of providing a reactive break-fix style of support are outdated and not suitable for companies that heavily rely on their IT systems. Managed Services are designed to proactively monitor your systems to identify issues before they become business critical. Both onsite visits and proactive monitoring software provide vital information on the security and performance of your network. 

    Do you not have an onsite IT Manager? Our Managed Service Scheme allows you to have a SystemCare Engineer onsite on a scheduled basis to perform regular safety checks.

    Have a look at our available contracts 


  • Web Development

    A website can do many things, but the one thing it must do is promote your business. It's impossible to underestimate the value of a website as a marketing tool, and a professional-looking site will speak volumes about your company.

    Our in-house development team can design websites to move your business forward. From website consultancy to search engine marketing, bespoke design and site maintenance, we can offer you a cost effective solution that will offer quick ROI.

  • Events & Communication

    Proactive communication is a key part of our award-winning service. We provide important industry information to you by hosting regular seminars, producing a quarterly @Profile Newsletter, and through popular social media channels such as Twitter and LinkedIn. We also provide short webinar demonstrations for any software version releases or specific customer queries.

Opera 3

Pegasus Opera 3

Pegasus Opera 3 is a complete business solution: it can be fully integrated throughout your business, removing the need to run separate finance, payroll, CRM or service systems.

Dynamics Nav

Microsoft Dynamics Nav

Microsoft Dynamics NAV is a very powerful, flexible and affordable complete business management solution for small and mid-sized organisations that helps to simplify and streamline highly specialised business processes.

Sage 200

Sage 200

Sage 200 is a business wide software solution for your growing business. It manages your finances, customers and business insight in one solution.



Customer Relationship Management Software Solutions (CRM Software) from ProspectSoft Ltd provided by Profile offers market leading flexibility, integration and mobility.

Business Hours

Our support Hotline is
available over 8 hours a day

Monday-Friday: 9am to 5:30pm
Weekend: Closed

Contact Us

Sales and Solutions enquiries
Tel: 08000 195101 / 01442 236311
Fax: 01442 236337

Support and Technical enquiries
Tel: 0845 066 0099
Fax: 0845 066 0090

Our Office

  • Hemmel


    9 Progression Centre
    Mark Road
    Hemel Hempstead, Hertfordshire
    HP2 7DW
    Tel: 01442 236311
    Fax: 01442 236337


Interested or Questions?