Total Business Solutions from Profile

Welcome to Profile Technology Services Ltd.
No matter what line of business you are in, with increasingly demanding and global marketplaces, you will need effective business management and IT systems to enable you to remain competitive and profitable. Profile can help you.
We provide hardware, software, networking, consultancy, training, maintenance and support services of the highest quality, which will constitute a total business solution for your organisation. 
As the leading Pegasus Partner in the country and a Pegasus Centre of Excellence with nearly 30 years experience, we specialise in the SME sector and can offer best-practice advice across a wide range of sectors. By offering the whole Pegasus suite, Profile can build a complete ERP solution to optimise your business. 

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@Profile Newsletter Christmas 2017 

It's Christmas (nearly) and there's no better time to reflect on the year 2017 than right now! If you've been reading the @Profile quarterly newsletters (if not you could be on Santa's naughty list) then you'll know we've shared a lot of key information and kept you informed on the latest updates & changes and even shared some insights from our Profile Engineers. In this edition of @Profile we will be recapping the most important news with links to anything you may have missed from our communication & our newsletters from 2017, and will also be informing you of our Christmas opening times, including when our Systemcare Support will be available during the festive break. Let's dive right in!

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2017 - A Year in Review

2017 has been a great year for us here at Profile and we all hope that all of our customers have had great a year too, but lets see if you can cast your minds back to our March newsletter where we covered all of the changes in the new Payroll updates for the 2017/18 financial year, updated you all about the latest in the governments plans to "Make Tax Digital", first warned our remaining Opera II customers about the impending doom that these new legislative changes would have on Pegasus' soon to be outdated product, and challenged you all to "Go Green in 2017" with paperless solutions for your documents and payslips. 

In July we promised you all "Safe and Secure Summer Holidays", due to a rise in high-profile hacks, server failures and ransomware attacks, Profile took the initiative to offer our customers free of charge hardware audits to ensure that you were protected and safe from anything that could go wrong with your system. We also offered loads of free security advice for protection against ransomware, and a plethora of other things that you could do in your business to make sure your defences, backups and disaster recovery were up to scratch. In July we also met one of our Profile Engineers Perry Quigg, Perry had a lot to say about the importance of a good backup in any system. Finally, any of our customers still running Exchange Server 2007 or Windows Vista were informed that those products would no longer be supported, so it's time to upgrade!

September was all about new legislative changes and ensuring that our customers "Don't Get Leaved Behind" (it was also a great time for bad puns!), it gave us an opportunity to share in more detail all that we know about the General Data Protection Regulation legislation with a really handy "Who, What, When and Why" guide that served as a precursor to our Pegasus Business Update Seminars that ran from the end of November to the first week in December. We re-iterated once again the importance of upgrading from the outdated Pegasus Opera II to Opera 3 with all its new functionality and support for "Making Tax Digital" and GDPR and announced that Profile's development team were hard at work testing Opera 3 SQL Server Edition as a part of the Partner Evaluation Program. Finally, we introduced our partner Halo Corporate Finance as a way to split the cost of your orders and finance our products.

We hope you've enjoyed reading our @Profile newsletters, learned a lot from the information we have shared and have taken advantage of some of the offers we made available. If anything in this recap catches your eye, feel free to contact your Account Manager or call us on 01442 236311. 

Pegasus Business Update Seminars - Photos and Recap

Thank you to all of our customers who were able to attend our Pegasus Business Update Seminars in the last few weeks! Steve Powers, Product Specialist at Pegasus Software was on hand to share a staggering amount of information regarding new legislative changes coming in 2018 and 2019, "Making Tax Digital" and GDPR, as well as the latest in the world of Opera 3. Everyone who attended that we spoke to said they found the event very informative and gave them a lot to think about, especially those who still use Opera II in their business as Steve gave the definitive announcement from Pegasus that Opera II will not be updated to reflect any new changes in legislation. One customer said: “I found it really helpful. So often seminars do not contain enough detailed information and are light on content, but this was really packed in and well worth my morning out of the office.”

The event was a fantastic opportunity for our customers to pick the brains of our Pegasus Account Management team, and Steve's extensive knowledge of Pegasus products was inaluable in answering your most pressing questions. We would like to give a huge thanks to Steve and the team for all their hard work! For those of you who missed the events Pegasus have made the slides available for us to share, if you would like to request a copy please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we can organise these being sent to you. In the mean time, please see some photos taken at the events below!







Christmas Opening Times

Over the Christmas period you may need our support, please see below our opening hours over the Christmas period.

Friday 22nd December 2017 - Head office & support lines open until 12:30pm

Monday 25th December 2017 - CHRISTMAS DAY - Closed

Tuesday 26th December 2017 - BOXING DAY - Closed

Wednesday 27th December 2017 - Limited support available 9am - 5:30pm

Thursday 28th December 2017 - Limited support available 9am - 5:30pm

Friday 29th December 2017 - Limited support available 9am - 5:30pm

Monday 1st January 2018 - BANK HOLIDAY - Closed

Tuesday 2nd January 2018 - Open as normal


We will be available to call on the following numbers during 27th/28th/29th December

Pegasus Software Support: 08450660099

Dynamics NAV Support: 08455 200088

Hardware and Network Support: 08455 200099


You can also email This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. and we will get back to you as soon as possible 


- Merry Christmas from the Profile team!


Opera 3


Pegasus Opera 3

Pegasus Opera 3 is a complete business solution: it can be fully integrated throughout your business, removing the need to run separate finance, payroll, CRM or service systems.

Opera 3 SQL SE


Pegasus Opera 3 SQL SE

Pegasus Opera 3 SQL SE provides the same functionality but with the additional power that a SQL database brings. It allows you to make managing your business dramatically more efficient whilst making it simpler at the same time.

Pegasus CIS


Pegasus CIS

Pegasus CIS is a software solution specifically designed for the construction and contracting industries. Not only will it make you fully compliant with the taxman, it'll also bring astonishing efficiencies to your contract management.

Pegasus XRL


Pegasus XRL

Pegasus XRL allows Microsoft Excel to access live data in Opera 3 at the click of a mouse, so you don’t have to copy and paste, re-key or work out formulas.

Pegasus WebXchange


Pegasus WebXchange

The Pegasus Web Xchange is a secure and easy way to access your Opera 3 data on the go - anytime, anywhere and on a number of mobile devices. It will change the way you work and run your business.

Pegasus Capital Gold


Pegasus Capital Gold

Capital Gold has been specifically designed with ease of use in mind. It's intuitive and easy to learn whilst still providing powerful functionality for growing businesses. It's available for both Accounts and Payroll.

Operations II


Pegasus Operations II

Operations II is an ideal system for small to medium sized manufacturing companies looking to implement cost effective manufacturing solutions. It is a complete production system that integrates manufacturing management and quality control with the financial system.

Sage 200


Sage 200

Sage 200 is a business wide software solution for your growing business. It manages your finances, customers and business insight in one solution.

Business Hours

Our support Hotline is
available over 8 hours a day

Monday-Friday: 9am to 5:30pm
Weekend: Closed

Contact Us

Sales and Solutions enquiries
Tel: 08000 195101 / 01442 236311
Fax: 01442 236337

Support and Technical enquiries
Tel: 0845 066 0099
Fax: 0845 066 0090

Our Office

  • Hemmel


    9 Progression Centre
    Mark Road
    Hemel Hempstead, Hertfordshire
    HP2 7DW
    Tel: 01442 236311
    Fax: 01442 236337


Interested or Questions?