Career Opportunities at Profile
We are an equal opportunities employer and welcome applications from anyone who feels they meet the requirements of any of our current vacancies.
Based in our Hemel Hempstead Head Office, we are looking for a SystemCare Consultant to provide technical support services to our customers around the UK who use Pegasus accounting software products (Opera 3, Opera II, Operations, CIS, Capital Gold Accounts, Capital Gold Payroll). This role is exciting and dynamic, with continual customer contact, providing help and guidance to customers with questions of a product and technical nature. A key requirement will be to carry out thorough investigation and analysis on all issues and to put forward ideas for improving the services offered by the SystemCare team. An understanding of accounting practices is needed and previous Pegasus software experience would be preferred but not essential.
- A professional manner.
- A good team player.
- Highly motivated and flexible with the ability to work unsupervised.
- Ability to prioritise and organise workload.
- Ability to diagnose issues quickly and accurately
- Confident, mature attitude with the ability to communicate at all levels both on the phone and face-to-face.
Basic Salary Range:
Dependant on experience
Hours of Employment:
37.5 Hours per week, 9 to 5.30pm (one hour for lunch).