Duet Business Cloud Applications
The Duet Business Cloud Applications allow you to extend the reach of Opera 3 to remote staff and service technicians. Requisitions, expenses, timesheets and service calls can all be managed on the go using any smartphone, tablet or a web browser. Opera 3 can then be updated using the Duet Integration Module.
- Access your Opera 3 data securely
- Connect with your data wherever you are.
- Save time with 24/7 access.
- Improves efficiency
- Empowers employees
Using any device, a user can input their expenses and upload photographs or invoice pdf's through the intuitive app. Submitted expense claims are then sent to one or more approvers to be authorised. The claims can be approved, partially approved or declined. Once approved, the expense claims can then be downloaded into Opera 3 to update Payroll and Job Costing and create Nominal Ledger journals. Its flexible configuration means that expenses can be mapped to Payroll payment codes, Job Costing job, phases and cost codes and Nominal ledger accounts.
Users can record their time on the go using any device or web browser and can link it to Jobs and or tasks for greater analysis. Submitted timesheets will be sent to one or more approvers to be authorised and can then be automatically posted into Opera 3 Payroll and Job Costing.
Users can raise requisition requests for approval from any location or site. Users can upload documents and photographs to support their request and then track the progress of the requisition as it is costed, approved and fulfilled. Multiple approval levels can be defined based on the value of the requisition. Once it is approved, the requisition can be downloaded into Opera 3 to create Purchase Order Processing documents.
Duet Service Desk
Service tickets can be logged and tracked from a mobile device or web browser. Alternatively, engineers can be assigned Opera 3 Service Helpdesk tasks and update them from their device. This can include time spent on the job, any parts used and the status of the call as well as capturing customer signatures. Opera 3 is updated via the integration tool so that all staff have visibility of activities.