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Total Business Solutions from Profile

Welcome to Profile Technology Services Ltd.
 
No matter what industry your business lies in, with increasingly demanding and global marketplaces, you will need effective business management and IT systems to enable you to remain competitive and profitable. Profile can help you.
 
We provide hardware, software, networking, consultancy, training, maintenance and support services of the highest quality, which will constitute a total business solution for your organisation. 
 
As the leading Pegasus Partner in the country and a Pegasus Centre of Excellence with 30 years of experience, we specialise in the SME sector and can offer best-practice advice across a wide range of sectors. By offering the whole Pegasus suite, Profile can build a complete ERP solution to optimise your business. 

ProspectSoft CRM Telesales Solutions

  • Overview
  • For many organisations, telesales is an important business activity. Whether your business takes the occasional order or has a dedicated telesales team, customer, product and pricing information must be totally accurate, and the order taking process smooth and efficient.

    ProspectSoft CRM telesales users can:
    • Record and review customer activities instantly
    • View a detailed history of customer orders
    • Enter customer orders rapidly and accurately
    • Auto-display incoming caller details
    • Instantly validate credit card details, while the customer is on the phone

    Once armed with your business aims and budget allowances we will recommend the solution options most suitable for you. If you would like further information on ProspectSoft Telesales Solution, please download the PDF from the More Information box on the left, or contact us.

ProspectSoft CRM Modules

  • Overview
  • Core CRM System Modules:
    • XML API (Application Program Interface) - Integrate ProspectSoft CRM with many other applications
    • Screen Customizer - Tailor individual screens and data fields

    Then either or both of the following:
    • Business-to-Business contact management
    • Business-to-Consumer contact management

    Optional CRM System Modules

    Document Manager: Produce, store and version-track Word letters faxes and mail shots, Excel spreadsheets and Outlook e-mails, all within the ProspectSoft CRM database.

    Purchase History: View in considerable detail a supplier's orders over any period of time.

    Telephony Integration: Automatically call companies or individuals from any record, while incoming caller details are displayed clearly but unobtrusively.

    Problem Tracker: Customer problems or issues can be logged against any contact or sales lead, with details about problem type, status, incidence, or other user-defined categories.

    Problem Analysis Matrix: Enables users to position a customer enquiry or problem into any number of permutations using a simple tree-structure of drop-down lists.

    Campaign Manager: Organise, execute and analyse marketing campaigns, generating more leads and minimising cost per enquiry.

    InfoBase Searching: Build a library of resolved support issues for access by any member of the organisation, to provide rapid solutions to customer problems.

    Sales Lead Tracker: Manage individual sales opportunities across multiple contacts. Leads can be progressed through multiple user-defined steps before closure.

    Sales Ledger Integration: Non-accounting system users can access key sales ledger information quickly and easily.

    Service Contracts: Designed for management of products or systems covered by service, support or maintenance contracts.

    Sales History: In combination with Sales Ledger Integration, this module provides CRM users with considerable detail about a customer's purchases.

    Advanced Relationships: Allows users to create 'many to many' relationships between different objects in the database, allowing a user to see any 'third party' contacts or projects that may have a bearing on a sale or customer issue, but are not directly involved.

    Products and Pricing: Give both office-based and mobile users direct access to data held in the accounting system on product stock levels, prices and discounts.

    Real-time Data Tunnel: Companies that run ProspectSoft CRM alongside other databases are able to review and analyse information contained in those databases in real time.

    Quotation Engine: The Quotation Engine takes data from the accounts system to produce quotations, which can then be formatted in Word, Excel or PDF document templates.

    Report Writer and Toolkit: Info Maker is a fully integrated report writer and toolkit that enables a ProspectSoft CRM user to sort and present information in precisely the way the business needs it.

    Sales Orders: The Quotation Engine takes data from the accounts system to produce quotations, which can then be formatted in Word, Excel or PDF document templates.

    SOAP/.Net API: Any ProspectSoft CRM system can be integrated with other business applications running remotely over the Internet.

    Purchase Ledger Integration: Non-accounting system users can quickly access key purchase ledger information, including summary balances and individual transactions.

    Inventory Register: Allows users to register, track and resolve inventory related problems.

    Once armed with your business aims and budget allowances we will recommend the solution options most suitable for you. If you would like further information on ProspectSoft, please contact us.
Opera 3

 

Pegasus Opera 3

Pegasus Opera 3 is a complete business solution: it can be fully integrated throughout your business, removing the need to run separate finance, payroll, CRM or service systems.

Opera 3 SQL SE

 

Pegasus Opera 3 SQL SE

Pegasus Opera 3 SQL SE provides the same functionality but with the additional power that a SQL database brings. It allows you to make managing your business dramatically more efficient whilst making it simpler at the same time.

  
 
 
 
 
 
 
Priority

 

  

 

 Priority

Priority is a comprehensive, flexible and affordable ERP solution that raises the bar on ERP functionality. Offering a more accessible alternative to more complex and costly ERP solutions, Priority covers all the elements of traditional ERP modules.

Operations II

 

Pegasus Operations II

Operations II is an ideal system for small to medium sized manufacturing companies looking to implement cost effective manufacturing solutions. It is a complete production system that integrates manufacturing management and quality control with the financial system.

Pegasus XRL

 

Pegasus XRL

Pegasus XRL allows Microsoft Excel to access live data in Opera 3 at the click of a mouse, so you don’t have to copy and paste, re-key or work out formulas.

Pegasus WebXchange

 

Pegasus WebXchange

The Pegasus Web Xchange is a secure and easy way to access your Opera 3 data on the go - anytime, anywhere and on a number of mobile devices. It will change the way you work and run your business.

CIS MAIN

 

 



Pegasus CIS

Pegasus CIS is a software solution specifically designed for the construction and contracting industries. Not only will it make you fully compliant with the taxman, it'll also bring astonishing efficiencies to your contract management.

Pegasus Capital Gold

 

Pegasus Capital Gold

Capital Gold has been specifically designed with ease of use in mind. It's intuitive and easy to learn whilst still providing powerful functionality for growing businesses. It's available for both Accounts and Payroll.

Business Hours

Our support Hotline is
available over 8 hours a day

Monday-Friday: 9am to 5:30pm
Weekend: Closed

Contact Us

Sales and Solutions enquiries

Tel: 08000 195101 / 01442 236311
email: info@profile.co.uk

Support and Technical enquiries

Tel: 0345 066 0099
email: support@profile.co.uk

Demo

Interested or Questions?

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